Registration Policies

Full registration

Full registration includes access to all plenaries and breakout sessions, the Innovations Pavilion (Exhibit Hall) and the following meal events:

  • Host Reception, Tuesday, October 27
  • Innovations Pavilion Luncheon, Wednesday, October 28
  • IS Annual Business Meeting and Breakfast, Wednesday, October 28
  • Networking Reception, Wednesday, October 28
  • John W. Gardner Leadership Luncheon, Thursday, October 29

One-day registration

One-day registration includes access to all plenaries and breakout sessions, the Innovations Pavilion (Exhibit Hall) and meal events on the day of the registration.

Team Discount

A discount applies if 2 or more individuals are registering from the same organization. A $50 discount is automatically calculated on each additional team member.

Note: The team discounts applies only to full conference registrations and cannot be combined with one-day only, pre-conference or special session registrations.

Team members do not need to be registered together in order to receive the team discount. Each team member can register himself or herself individually. The registration form will automatically calculate the team discount if at least one person from your organization has already registered.

Payment Options

By Credit Card – your credit card information is protected through our secure encryption process. Independent Sector accepts the following credit cards: Visa, Mastercard, and American Express
By Check – This option is available until October 23, 2015. After October 23, credit cards will be required to register for the 2015 Independent Sector National Conference. Check payments for outstanding balances must be received at the address below on or before October 23, 2015.

Make checks payable to: Independent Sector

Mail to:
MRA Services Inc.
16773 Collections Center Drive
Chicago, IL 60693

Substitutions

Individuals who register for the conference and subsequently find they can no longer attend are encouraged to send a substitute from their organization.

Please email info@mra-services.com if you wish to substitute for an existing registration. Please provide the name of the person you are substituting for in your email.

Membership look-up will be performed for the person registering as a substitute and not for the original registrant.

Cancellation and Refund Policy

Cancellation notices must be received in writing by MRA Services via fax 425-420-1690 or email info@mra-services.com.

Conference registration cancellations received on or before September 11, 2015, are eligible for a refund less a $100 administrative fee. Live Streaming cancellations are eligible for a refund less a $30 administrative fee. No refunds will be issued for requests received after September 11, 2015.

Cancellation of pre-conference sessions and special sessions will be refunded in full if requests are received on or before September 11, 2015. No refunds will be issued for requests received after September 11, 2015.

Exhibitor Payment and Cancellation Policies

Booth location and space will be confirmed upon receipt of full payment. Please send all cancellation notices to Liz Culkin. Cancellations received by June 1, 2015 will be honored with a full refund less a $200 administrative fee. Cancellations received between June 2, 2015, and July 24, 2015, will receive a 50 percent refund of the total exhibitor registration fee. No cancellations will be honored after July 24, 2015.

Refunds

Refunds for payments made by check will be issued within 30 days of the close of the conference.

Refunds for payments made by credit card will be issued within five (5) business days of determining a refund is due.

Questions?

If you have questions about registration, call MRA Services at 425-420-1680 or send an email to info@mra-services.com

If you have questions concerning IS membership status, please call Independent Sector at 202-467-6161.